Microsoft MS-102: Microsoft 365 Administrator
Master Microsoft 365 administration across identity, security, collaboration, and compliance with hands-on expert-led training.
What This Training Covers
A comprehensive, instructor-led journey into Microsoft 365 core services, focusing on tenant management, identity protection, and secure collaboration tools.
Who Should Attend?
IT professionals, Microsoft 365 administrators, system admins, enterprise support teams, and those aiming to get Microsoft 365 Certified.
What You'll Learn
In this training you’ll gain end-to-end administrator skills for Microsoft 365. You’ll configure tenant services, synchronize on-premises identities, tighten authentication and conditional-access policies, and roll out Teams, Exchange, SharePoint, and OneDrive. You’ll also learn to apply compliance controls with Purview, harden security with Defender, and use service-health dashboards to spot issues before users do—all mapped directly to the MS-102 exam objectives.
Master Tenant Administration
Configure core Microsoft 365 tenant settings, licenses, and service components to keep your environment healthy and up-to-date.
Synchronize & Secure Identities
Plan hybrid identity, set up Azure AD Connect, and enforce modern authentication and conditional-access policies for seamless yet secure sign-ins.
Deploy Collaboration Services
Provision and manage Teams, Exchange Online, SharePoint, and OneDrive so users can communicate and share content effectively across the organisation.
Implement Compliance & Threat Protection
Use Microsoft Purview and Microsoft Defender to apply retention, DLP, and threat-prevention policies—then monitor service health and user experience from a single pane of glass.
Why It Matters
Mastering these skills means you can run large-scale Microsoft 365 environments with confidence. Certified admins slash support tickets through proactive monitoring, boost workforce productivity with well-governed collaboration tools, and protect the business from compliance fines and cyber-threats. In short, the skills you gain translate into lower IT overhead and a more secure, efficient organisation.
Certification Ready
Complete alignment with the MS-102 exam.
Productivity at Scale
Learn to manage tenants with thousands of users.
Unified Admin Skills
Consolidate identity, collaboration, and security workflows.
Real Business Impact
Learn practical tools that reduce IT overhead.
Training Format
| Format | Details |
|---|---|
| Duration | 5 days (Online) |
| Delivery Style | Instructor-led with live demos and configuration walkthroughs |
| Experiential | Hands-on labs, guided admin portal exercises, real-world configurations |
| Support Materials | Labs, MS-102 prep guide, quick reference sheets, post-training toolkit |
Meet Your Trainer
Miki Alkalay
With over 30 years of experience in IT infrastructure and data center development, Miki brings deep expertise in Windows and Linux operating systems, virtualization technologies (VMware, Hyper-V, KVM), and enterprise storage solutions. As a trusted advisor in infrastructure design, he has recently expanded his focus into cybersecurity, working as a threat hunter and earning the CISSP certification. Passionate about open-source tools for both cyber defense and offense, he delivers hands-on, real-world knowledge in modern cybersecurity practices.
Delivered by experienced professionals certified in:
- MS-102, MS-500, AZ-104
- Microsoft Certified Trainer (MCT)
- Real-world deployment experience for over 20 organizations
- Microsoft Partner-recognized instructors
Course Content
Our courses are designed to provide an in-depth understanding of essential skills, offering both theoretical knowledge and practical applications. Each lesson is structured to help you build a strong foundation in the subject matter, while also equipping you with real-world tools and techniques. Whether you're a beginner or looking to deepen your expertise, our courses offer the insights, strategies, and hands-on experience necessary for success in today's ever-evolving industry.
Module 1: Explore Microsoft 365 Tenant Management
Learn the core architecture of a Microsoft 365 tenant, configure organizational settings, and navigate the admin portals you’ll use every day.
Module 2: Manage User Identities & Roles
Create, license, and delegate privileges for users, groups, and admin roles while keeping identity data clean and auditable.
Module 3: Manage Access & Authentication
Implement Azure AD Conditional Access, MFA, and password-less options to balance strong security with a friction-free sign-in experience.
Module 4: Plan Microsoft 365 Workloads & Applications
Map business requirements to Teams, Exchange, SharePoint, and OneDrive; design migration paths and rollout strategies for large-scale deployments.
Module 5: Manage Security, Compliance & Device Policies
Use Microsoft Purview and Intune/Defender to enforce data-loss prevention, retention, and endpoint-protection policies across all devices.
Module 6: Administer Microsoft 365 Collaboration Tools
Configure Teams settings, mailbox policies, SharePoint sites, and OneDrive storage to maximize collaboration while maintaining governance.
Module 7: Prepare for the MS-102 Certification Exam
Review exam domains, practice scenario-based questions, and get proven test-taking strategies to ensure you pass the MS-102 on your first attempt.
Prerequisites
- None
Cohort Schedule
Session 1: 19 Jan 2026 – 23 Jan 2026
Session 2: 02 Feb 2026 – 06 Feb 2026
Time: 09:00 AM – 04:00 PM
- 10:00AM - 10:30AM
- 01:00PM - 02:00PM
Our Partners
Why Partnerships Matter
We believe that collaboration is key to success. Our partnerships with leading companies in the industry allow us to provide cutting-edge solutions, offer expert insights, and enhance our courses with real-world applications. Together, we build a stronger, more resilient tech ecosystem, helping professionals stay ahead in the ever-evolving landscape of technology and cyber threats.
Ready to Take the Next Step?
Join our growing community of learners and professionals and gain the skills needed to excel in your career.